We offer consultation in the areas of Communication Planning, Communication Research, Email Strategies, Evaluation, Knowledge Management, Management Systems, Online Marketing and Fundraising, Organizational Learning, Organizational Transitions, Technology Planning, and Technology Requirements, Organizational Renewal, Time Management, Executive Coaching, Personal Development, Strategic Planning, Organizing and Marketing. We pursue these goals through these six services:
 

Do you need career related counseling and development? Individual leadership or vision development? You might want to consider one on one sessions with Michael Gilbert. Michael sets aside a few hours each week for such sessions. He's interested in helping individuals with genuinely transformative work. In some cases that will mean working with leaders who are working to transform both themselves and their organizations. In some cases that will mean working with individuals who, while not in a leadership position, are tackling big issues related to social and personal change. (more)

Many organizations want to explore the opportunities for improving their communication systems, but are not yet ready to engage the process fully. We recommend that you consider one of our Communication Audits. Our basic package includes: a Communication Objectives Assessment, a Web Site Evaluation, an Email Communication Evaluation, and an Online Readiness Assessment. (more)

Knowledge Management is a term of art usually referring to a set of practices designed to improve the capture, retention, and transfer of both explicit and tacit knowledge within an organization. Very often, it has a strong technological component. (more)

We are ardent advocates of self-regulating systems. To that end, we help organizations design integrated methods of planning and evaluation. We can start by providing independent evaluations of your systems, by doing program evaluation and analysis of communication systems. In the end, we can help move your organization toward effective and sustainable business plans for your communication and management infrastructure initiatives. (more)

Technology planning means a lot more than it used to. The communication lifeblood of organizations is resting more and more in new information and communication technology systems. Organizations cannot afford technology that does not reflect their communication needs. (more)

After nearly a decade of leadership in the field of nonprofit technology, we have both seen and made our share of mistakes. Many of those mistakes could have been prevented with Communication Centered Planning. Most of the rest (including some of our own ventures into software development) could have been prevented with Usability Testing. (more)