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Innovation
The creative tension of experimentation and rigor. New programs planned with discipline and new methods for established programs. Cost conscious test-driven project development. Managing evolution and revolution.

“We can't solve problems by using the same kind of thinking we used when we created them.” — Albert Einstein

Intelligence
Metrics based on logic models. Nonprofit "business intelligence" driven by your programs, not technology. Acquiring, displaying, communicating, and applying the right numbers. A commitment to evidence.

“The fact that an opinion has been widely held is no evidence whatever that it is not utterly absurd.” — Bertrand Russell

Insight
An accurate and deep intuitive understanding. Disciplined thinking and shared understanding. Theories of Change and Logic Models. Rigorous, testable project plans. Toward the learning organization.

“He who loves practice without theory is like the sailor who boards ship without a rudder and compass and never knows where he may cast.” — Leonardo da Vinci

Integrity
Whole systems thinking. Leveraging networks, both inside and outside the organization. Respecting barriers and managing change. Testing models. Decisions based on evidence. The right information to the right people at the right time. Think big, start small.

"It's easy to come up with new ideas; the hard part is letting go of what worked for you two years ago, but will soon be out of date." — Roger von Oech

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